CASTLE HOMES | Real estate | sales & lettings | construction

We provide full-service representation. We will handle any problem that arises with your rental property. Here is a partial list of the additional services that we offer for free:

LANDLORD SERVICES

Being a landlord carries some risk. It sometimes seems like the odds are against you, what with rogue tenants and a legislative environment that is getting more and more challenging. Since we were landlords before becoming agents, we understand how it feels. We felt we could do better after years of subpar service from uninterested high street agents.

We made a commitment to prioritise our customers when we founded our business. We didn't follow industry best practises; instead, we considered every possibility. Our goal was to provide our clients with unmatched guidance and advice, be diligent in our approach, and carefully manage their investments so that they would grow.

What precisely does our management service entail? Simply put, total mental tranquilly. As if it were our own, we'll take good care of your property. This entails being accessible to your tenants around-the-clock and making sure your property is well-maintained. All of the advantages of our Let Only service as well as many more are enjoyed by our managing customers.

Trustworthy Rent Collection

Our method of collecting rent is the culmination of years of practise. More than 97% of our rent is collected via direct debit, ensuring that every money is paid on time, every time. This is true despite the fact that a sizable section of our portfolio is situated in difficult terrain.

The method enables us to detect potential non-payment in advance, enabling us to start the pursuit procedure before the rent is even due.

Additionally, even if we do employ automated emails and letters when chasing down unpaid rent, we don't always do so. To guarantee that you are paid, we will take the appropriate steps.

That could entail making in-person visits to your tenants during business hours, setting up manageable payment schedules, or serving notifications.

Maintenance

We deploy a group of over a few carefully chosen maintenance specialists to complete repairs on the properties we manage. Our skilled craftspeople take satisfaction in their work and have years of experience. After checking all completed work, we only make payments if it fulfils our requirements.

When it comes to maintenance requests, our goal is to provide our tenants with unmatched quickness and response. For urgent issues, we can typically dispatch a worker the same day.

The best part is that because we have built strong connections with all of our contractors, they all promise to charge us the lowest possible price for the work they complete. These savings are then passed along to you.

Inspection Throughout Property

We recognise the value of routine property inspections. Therefore, we conduct inspections every first of the month and then every six months after that. If we determine that a property needs more constant monitoring, we will arrange for out-of-band inspections at no additional charge.

We wish to provide our landlords with as much knowledge as we can. More than 99% of our inspections are thoroughly photographed, and we have tailored made reports to monitories what issues occur and rectify

We always take care in how we deliver this information to you. Although our inspection system enables thorough results, we realise you might not have the time to read them all. We will thus summarise the main elements in our response to you, describing problems and suggested fixes.

Rent Guarantee

With our rent guarantee service, we provide complete security against unpaid rent. Our insurers will launch eviction procedures against a tenant at no expense to you if they don't pay the rent. Furthermore, until vacant possession is gained, you will keep collecting the rent on a monthly basis.

What's included?

Castle Homes Property Management provides landlords with peace of mind.